SUPPORT

How can we help?

We’re here to help you get the most out of Insight Bento.

Email Support

For general inquiries, technical issues, or refund requests. We usually respond within 24 hours.

Operating Hours: Mon-Fri, 9:00 AM - 6:00 PM (UTC)

Write any time — mail sent after hours is picked up the next working day.

Product updates, small tips, and open DMs.

Include the email you signed up with — and for anything billing related, your transaction ID. It saves us a round trip.

QUICK ANSWERS03 ITEMS

Any time, from your dashboard. Pro features stay on until the end of the current billing period.

New subscriptions have a 7-day cooling-off period, with one exception once AI processing has run.

Only you. Your capsules are processed to generate summaries and insights, and stay accessible to your account.